On Esports: Listen Technologies

Carrie Kaumans, Corporate Channel Marketing Manager at Listen Technologies
(Image credit: Future)

AVT Question: Please share insight into setting up an esports program within higher education at any level, including the technologies that make a difference and the elements that create an immersive experience for athletes and spectators alike.

Thought Leader: Carrie Kaumans, Corporate Channel Marketing Manager at Listen Technologies

Assistive listening systems play an important role in creating immersive experiences for esports athletes and spectators. Assistive listening systems can support athletes and spectators with chronic or situational hearing loss by filtering out ambient noise and delivering audio from games and commentators directly to listeners’ ears via earbuds or headphones connected to receivers. Audio over Wi-Fi assistive listening systems let listeners use their personal smartphones as receivers, so there’s no equipment to check out or return. They simply download a free app on their smartphone, select a channel, and listen to clear, intelligible audio in their ears. If they wear Bluetooth-enabled hearing aids or cochlear devices, they can stream audio from their smartphone to these devices. 

Audio over Wi-Fi assistive listening systems let listeners use their personal smartphones as receivers, so there’s no equipment to check out or return." —Carrie Kaumans, Corporate Channel Marketing Manager at Listen Technologies

Assistive listening systems help players and fans overcome the challenges of hearing loss, distance from the audio source, background noise, language, and acoustics that can make hearing difficult, detract from the gaming experience, and prevent participants from fully engaging in esports.

When selecting an assistive listening system for esports, consider who will be using the technology. Do they prefer to borrow equipment or BYOD? Select a system they are likely to use.

Also consider the unique challenges of the space. The esports arena in the Digital Creative Lab at the University of Southern California (USC), for example, is enclosed, and there is a collaborative space adjacent to the arena. To ensure everyone in the collaborative space can experience what is happening inside the enclosed arena, USC selected an audio-over-Wi-Fi assistive listening system. Spectators can follow the action by streaming the audio from the gaming and the instructor in the esports arena. Gamers and spectators with hearing loss can also use the streamed audio for assistive listening.

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Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology. Davis enjoys exploring the ethos of experiential spaces as well as diving deep into the complex topics that shape the AV/IT industry. In 2012, the TechDecisions brand of content sites she developed for EH Publishing was named one of “10 Great Business Media Websites” by B2B Media Business magazine. For more than 20 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. From 2000 to 2008, Davis was the publisher and editor-in-chief of Electronic House. From 2009 to present, as the principal of CustomMedia.Co, Davis developed content plans and delivered content for associations such as IEEE Standards Association and AVIXA, content marketing for Future Plc, and numerous AV/IT companies. Davis was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners, and sampling local IPAs.